This section of VOiCE will provide users with useful reference material for using the tool, you will find a sitemap demonstrating how the tool is structured, scoring criteria used to assess how successful an engagement is against the National Standards for Community engagement and an explanation of the worked examples which support users as they progress through the tool. 

This Help section will also highlight why we need VOiCE, how VOiCE works in practice and who should be using the tool.